This hotel is situated in the leisure area of Playa del Carmen. It is around 800 m from the charming sandy beach, which can be reached in just 5 minutes. The town centre with its many shops, cafés, bars and restaurants is around 3 km away.
664 rooms are available to guests in a 2-storey main building and 2 auxiliary buildings. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include a babysitting service (for a fee), a childcare service, a car hire service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Guests are sure to get a good night's sleep in the king-size bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe and a minibar are also available. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (for a fee). The bathrooms have a shower, a bathtub and a whirlpool bath. For additional convenience, bathrooms also provide a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.
Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of sports are offered at the hotel, including tennis and beach volleyball or, for a fee, cycling/mountain biking and golf. A wide range of sports are available, including water sports such as windsurfing, jet skiing, catamaraning, kayaking, snorkelling, diving and aquafit or, for a fee, banana boat rides. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and a solarium. Leisure facilities include a kids' club, a dance club and a nightclub. Copyright GIATA 2004 - 2023. Multilingual, powered by www.giata.com for client no. 124971
The dining area includes 4 restaurants and a bar. All-inclusive is offered as a catering option. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for dinner). Special culinary options, such as vegetarian dishes, are also available. The chefs prepare delicious specialities during the show cooking.
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
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