Location

This hotel is situated in the leisure area of Playa del Carmen. It is around 800 m from the charming sandy beach, which can be reached in just 5 minutes. The town centre with its many shops, cafés, bars and restaurants is around 3 km away.

Facilities

664 rooms are available to guests in a 2-storey main building and 2 auxiliary buildings. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include a babysitting service (for a fee), a childcare service, a car hire service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Guests are sure to get a good night's sleep in the king-size bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe and a minibar are also available. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (for a fee). The bathrooms have a shower, a bathtub and a whirlpool bath. For additional convenience, bathrooms also provide a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.

Sports/Entertainment

Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of sports are offered at the hotel, including tennis and beach volleyball or, for a fee, cycling/mountain biking and golf. A wide range of sports are available, including water sports such as windsurfing, jet skiing, catamaraning, kayaking, snorkelling, diving and aquafit or, for a fee, banana boat rides. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and a solarium. Leisure facilities include a kids' club, a dance club and a nightclub. Copyright GIATA 2004 - 2023. Multilingual, powered by www.giata.com for client no. 124971

Meals

The dining area includes 4 restaurants and a bar. All-inclusive is offered as a catering option. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for dinner). Special culinary options, such as vegetarian dishes, are also available. The chefs prepare delicious specialities during the show cooking.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

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