Located directly beside the Playa del Carmen, this luxury hotel lies just 800 m from the city's leisure district where guests will discover a diverse range of entertainment options, cafés, bars and restaurants (just 200 m away).
The hotel has 36 junior suites and 471 double rooms located in two 2-storey buildings. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include a babysitting service (for a fee), a childcare service, 24-hour room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Guests are sure to get a good night's sleep in the king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sport and leisure programme, which includes tennis, beach volleyball and volleyball. For a fee, guests can also enjoy cycling/mountain biking and golf. A number of sports are available, including water sports such as windsurfing, jet skiing, paddle boating, catamaraning, kayaking and snorkelling. For a fee, guests can also enjoy banana boat rides and diving. Sport and leisure facilities at the hotel include a gym, table tennis and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments. The hotel has a number of entertainment facilities available, including a kids' club, a dance club and a nightclub. Copyright GIATA 2004 - 2023. Multilingual, powered by www.giata.com for client no. 124971
The dining area includes 3 restaurants and a bar. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for dinner). Special meals, including vegetarian dishes, are also available. The chefs prepare delicious specialities during the show cooking.
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
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